1. Finally—a Sales Pre-call Checklist That Will Help Your Opportunities Soar!

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    May 24, 2013 by Andy Rudin

    “You’re cleared for takeoff.” By the time a pilot hears that, you can bet that a pre-flight safety checklist or …
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  2. The End of Chutzpah

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    May 21, 2013 by Andy Rudin

    Tuesday May 21, 2030. The International Association for Yiddish Language Preservation confirmed that the word chutzpah has been officially removed …
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  3. Moving Past the Hard Cell: Unique Entrepreneurship Program Helps Inmates Start Businesses, Sell Products, and Rebuild Lives

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    May 14, 2013 by Andy Rudin

    Want to get in on an unusual program that teaches you how to become excellent at selling? One that helps …
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  4. Annual Biz-Dev Spring Cleaning: Nine Things to Toss Out

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    May 10, 2013 by Andy Rudin

    Spring has sprung! But what signaled its approach weren’t daffodils or the many hues of outsized azalea blossoms. It was …
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  5. Customer Service: When Crossed Signals End in Tragedy

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    May 9, 2013 by Andy Rudin

    When customer service breaks down, we become irritated, angry, even enraged. Service professionals know the reaction cycle all too well: …
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  6. There’s Plenty of Innovation Going On In Washington—You Just Have to Know Where to Find It

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    May 7, 2013 by Andy Rudin

    Sequestration. Bloated agencies. The Fiscal Cliff. When it comes to inefficiency and wasteful spending, my city, Washington DC, beats your …
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  7. Should We Allow Salespeople to Fail—Or Just Keep Pummeling Them?

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    April 24, 2013 by Andy Rudin

    “Disney is working on an RFID wristband system it plans to launch this year at its theme parks. Called MagicBands, …
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